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Frequently Asked Questions
FAQs:
If you are interested in purchasing an artwork, please contact us via email or Instagram and we will confirm availability.
Payment is typically arranged via bank transfer. In some cases, artworks may also be available to purchase directly through our online shop at www.camerontwins.shop.(http://www.camerontwins.shop)
Once payment has been received in full, we will arrange shipping or studio collection.
If you are interested in a particular artwork, please contact us via
Email (cameron.twins.art@outlook.com)(mailto:cameron.twins.art@outlook.com)
or
Instagram (@the_camerontwins)
and we will be happy to confirm its availability.
As many works are unique or produced in limited editions, availability may change.
Yes, we ship artworks worldwide using tracked and insured, door-to-door courier services.
For Original Artworks-
Please note that international shipments are sent DAP (Delivered At Place), meaning that import VAT, customs duties, or courier handling fees may be payable by the recipient depending on the destination country.
For our Fine Art Print Collection-
(Available to order via https://camerontwins.shop/collections/new-prints)(https://camerontwins.shop/collections/new-prints)
We offer a Global Express courier service with the following flat-rate international shipping options:
• £15 – United States, Canada & Europe
•£45 – Rest of the World
Dispatch times vary depending on the artwork and framing requirements.
Unframed works within the UK are typically dispatched within 3–5 working days.
Larger or framed works may require additional preparation time. Once shipped, delivery times vary depending on the destination.
Yes. Collection from our London studio may be available for selected works by appointment. Please contact us after purchase to arrange a suitable time.
Where available, bespoke framing can be arranged upon request.
Framing is made to order and lead times will be confirmed once specifications are agreed.
All artworks are carefully packaged to ensure safe transit.
In the unlikely event that your artwork arrives damaged, please contact us within 48 hours of delivery and include photographs of the artwork and packaging so that we can assist you.
All artworks are created by The Cameron Twins as part of our ongoing artistic practice.
Handling Your Artwork
Please handle artworks with clean, dry hands. When possible, avoid touching the printed/painted surface directly, particularly for works on paper.
Framing
If your artwork is not already framed, we recommend professional framing using archival, acid-free materials and UV-protective glass where possible. Proper framing helps protect the artwork from environmental damage and ensures its long-term preservation.
Light Exposure
To maintain colour and material quality, artworks should be displayed away from direct sunlight and strong UV light, which can cause fading over time.
Environment
Artworks should be kept in a stable indoor environment, away from excessive heat, humidity, or moisture. We recommend avoiding hanging artworks in areas such as bathrooms or kitchens where humidity levels fluctuate.
Storage
If you need to store an artwork, keep it flat or carefully rolled (for works on paper), protected by acid-free tissue or glassine paper, and stored in a dry environment away from direct light.
Copyright & Image Use
All artworks, images, text, and visual content on this website are the intellectual property of The Cameron Twins Ltd, unless otherwise stated.
All artworks are protected by international copyright law.
Images of artworks displayed on this website are provided for viewing and informational purposes only. They may not be reproduced, copied, distributed, published, modified, or used for commercial purposes without prior written permission.
This includes but is not limited to use in:
• prints or merchandise
• commercial publications
• digital media or websites
• NFTs or blockchain-related platforms
• AI training datasets or image generation systems
Unauthorised use of artwork images may constitute copyright infringement.
If you wish to request permission to reproduce or license an image, please contact:
cameron.twins.art@outlook.com(mailto:cameron.twins.art@outlook.com)
Framing
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